While I wasn't watching, something wonderful happened at 30dps—we went from being a local marketing and advertising agency/web design firm here in Colorado Springs, to being a national boutique marketing agency that specializes in inbound and content marketing, growth-driven website design, and HubSpot integration. While we still serve an occasional client here in Colorado Springs (and count ourselves fortunate to do so), increasingly our clients are in the Denver/Boulder area and cities all across the country.
I love people, so I'm still a sucker for face-to-face meetings. But the truth of the matter is that with tools like GoToMeeting and Webex, you can still have a lot of the personal touch you enjoy about meeting in person with your long-distance customers. With the convenience and reduction in cost associated with virtual meetings, they have become a very compelling way to conduct daily business. I have worried in the past that we might lose the human connection that comes from the face-to-face. But with an occasional use of video conferencing, we seem to maintain the personal, high-touch relationships that we so much believe in, and seem to lose very little in the process.